Frankly, I don’t know how CIOs get any sleep at all, given their increasingly strategic role within the enterprise, the blinding pace of technology transformation and the increasing demands of tech-savvy customers and staff. From my regular discussions with CIOs, I’ve pulled together just a few of the top concerns that seem to be keeping CIOs awake at night these days and some suggestions for addressing them.
Insufficient IT budgets to meet business goals: IT budgets are under siege, while, at the same time, technology transformation is moving at a faster pace than ever before. Even in those rare organizations with rising IT budgets, CIOs are always looking for ways to slash complexity, inefficiency and waste.
Organizations are flocking to cloud IaaS, PaaS and SaaS solutions in order to stay agile and efficient without major up-front investments. Fast, direct interconnections are essential for superior cloud performance. It’s also essential to match the best, most cost-effective cloud service provider (CSP) and network service provider (NSP) with each workload or capability they need.
Implementing quickly enough to maintain their competitive position: In a customer-centric market, tech-savvy customers, partners and employees alike have put greater and more immediate demands on IT to provide advanced Web, mobile and social connectivity and collaboration. For many organizations, cloud services are the answer to getting up and running fast with new applications and capabilities with little to no capital investment.
The beauty of the cloud is that it can be used for a fast ramp-up and a fast takedown, whether for temporary infrastructure, applications or test beds. Multi-tenant data centers that offer direct and secure interconnections with NSPs and CSPs can expedite access to the IaaS, PaaS and SaaS capabilities their end users require and help CIOs better manage those services within a single, interconnected cloud environment.
Harnessing mountains of data to advance their competitive position: IT organizations are struggling to tap big data technologies and analytics to glean new market and customer insights and detect potential security threats.
With access to unlimited processing power and scale via direct connections to major IaaS providers, CIOs can ramp-up additional big data processing power fast when their infrastructure hits its limits. Big data cloud service providers, such as Equinix customer GoGrid, specialize in the high-performance open source database platforms designed to handle big data workloads across server clusters.
Steering more resources toward innovation: Somehow, IT has to find ways to spend less time and fewer resources keeping the lights on and more time fostering tech innovations that lead to new products and an enhanced customer quality of experience (QoE).
Capitalizing on hybrid cloud and gaining secure access to multiple public cloud services are moving front and center as compelling answers because they allow organizations to focus their resources on what they do best and delegate many other functions to seasoned cloud providers. A dense, vendor-neutral ecosystem of CSPs can provide partnerships that enable CIOs to gain fast access to one or multiple cloud services and leverage the cost savings of peering with multiple providers. It is also possible to extend an in-house resource base by working with technology and industry experts who can help match up an organization’s business applications with the right cloud services.
Maintaining performance and uptime in a dispersed global market: The key to both is a worldwide, distributed data center strategy. Putting applications closer to global customers for minimum latency and maximum performance provides the best solution for delivering the highest end-user QoE. Close proximity and private interconnections among CSPs, NSPs and application and content providers within the same colocation data center also enable low-latency transactions. The key here is to provide that connectivity directly, bypassing the Internet to ensure the highest performance, as well as the greatest security.
Multiple data centers, networks and cloud providers mean that uptime is maintained even if a single location, connection or virtual service goes down. CIOs can leverage these distributed resources and more cost-effectively replicate and manage compute, application and data storage high availability than if they tried to do it themselves with an on-premise infrastructure.
If after reading this blog, you still can’t sleep, contact Equinix. Or at least sleep on it! We’ll help you find a way to get the peace of mind, and rest, you need.