Gartner Lists the Trends I&O Teams Need to See Coming

Report prepares infrastructure and operations leaders for big changes in a digital age

The job before infrastructure and operations (I&O) leaders everywhere is “digital transformation” not “digital incrementalism,” and we believe Gartner recognizes the wholesale nature of the move to digital in an insightful new report.

“Top 2018 Trends Impacting Digital Infrastructure and Operations” by analyst David Cappuccio urges I&O teams to be ready in 2018 for relentless infrastructure modernization demands coming from inside and outside their businesses.

He writes: “Practical considerations regarding cost and complexity must be addressed alongside technology trends that IT may not yet know, and business trends that it can’t control. All of this is taking place against the backdrop of rapidly changing market conditions, and the constant demand for more-agile infrastructures.”

The bulk of the report reviews 10 of the trends that Gartner believes will have an inevitable and significant impact on I&O teams as they work to prepare their companies for a digital future. Cappuccio writes, “Some are already happening and some are just beginning, but each will interact with and influence how IT operates, plans and enhances its internal skill sets.”

We covered trends 1-7 in Part 1 and Part 2 of our three-part series on this report. We look at trends 8-10 below:

GARTNER TREND NO. 8: Protected Cloud Adoption

Gartner: “In a bid to increase agility and lower costs, many businesses are pressuring IT organizations to move a significant percentage of their workloads to the cloud. However, some I&O leaders are naturally wary of such a move, especially in geographies where local cloud providers are not mature enough to deliver enterprise services, or where network support is limited.”

Our view: I&O leaders need flexible ways to scale their access to the best cloud providers and networks from anywhere, and that happens on a global cloud interconnection platform. Direct interconnection to multiple clouds, combined with access to key identity management as a service for multicloud environments, accelerates cloud migration and protects cloud deployments of mission-critical apps.

Take action:  Learn how the Equinix Cloud Exchange™ Fabric can help companies implement an interconnection-first strategy on Platform Equinix™ by giving them dynamic, secure access to the best network and cloud providers globally. Then, read how the SmartKey™ service protects data in public, private, hybrid or multicloud environments.

GARTNER TREND NO. 9: Capacity Optimization

Gartner: “I&O leaders must realize that cloud-related cost optimization is not simply a one-time task that ends after a successful implementation. Instead, a change of culture is needed throughout the IT department, with an increased focus on uptime and availability, as well as capacity, utilization and density.”

Our view: We agree that digital businesses must relentlessly seek cloud efficiencies. A network- and cloud-dense global interconnection platform gives companies the choice they need to optimize costs, as well as leverage multiple cloud providers for greater scalability and high availability for business continuity and disaster recovery. Tapping the proven expertise of cloud professionals can help companies discover savings that new cloud adopters may miss.

Take action: Find out how the EPS Cloud service uses a three-phased approach to cloud optimization to ensure companies pay only for services they use, get maximum return on investment through a commitment-based pricing model, achieve greater scalability and reliability, and see additional savings with purpose-built infrastructure and the latest cloud features.

GARTNER TREND NO. 10: Extended infrastructure management

Gartner: “Moving forward, the real issue for I&O leaders is not about finding the right software tools, although they can help. Instead of today’s vertical outlook, I&O leaders must adopt a horizontal viewpoint that moves away from traditional technology siloes toward a workload/workflow view of the world.”

Our view:  It’s true that the “four walls” of the enterprise disappeared long ago. Companies must now deploy, manage and secure their networks for distributed data flows out at the digital edge, where their users are and most business is transacted. That means companies need a way to instantly and securely reach their people, locations, clouds and data at the digital edge, no matter where they are globally.  

Take action: The Platform Equinix Vision Paper describes how one global platform can bring everything companies need and everyone that matters within reach. Companies that deploy distributed IT infrastructures on Platform Equinix™ can integrate their networks, security controls and data and applications with business and digital ecosystems worldwide. And they can manage their digital edge with leading technology tools, partners and services.

We feel it’s undeniable that many of the trends that Cappuccio highlights are best enabled by interconnection – the direct, private data exchange between business. An interconnection-first approach called an Interconnection Oriented Architecture™ (IOA™) strategy is a critical part of achieving better data security, improved cloud efficiency, and the collaboration businesses need to compete in an ever-expanding digital world. The IOA Playbook is a guide for businesses looking to access the interconnection they need to become digital businesses. We invite you to take a look.

And remember to check out Part 1 and Part 2 of our series on Cappuccio’s report, “Gartner Top 2018 Trends Impacting Digital Infrastructure and Operations,” David J. Cappuccio, Feb. 8, 2018:

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