Siemens Taps into AI to Improve Customer Journeys

The future is data-driven. Cisco predicts that by 2021, every person will have 3.5 connected devices generating 35 gigabytes of traffic per month. Business traffic is also expected to grow to more than 45 exabytes per month in the same time period. [1] People, machines and software are all contributing to an ever-growing volume of data sets that need to move both faster and on an increasingly distributed basis. If businesses are to compete in this data intensive era, they will need to move on from process-driven models and harness the power of data analytics instead.  As a result, more and more companies are turning to Artificial Intelligence (AI) to support their business.