Smart Business May Cause CIOs Restless Nights, But Interconnection Is a Sleep-Aid

As if the job of the CIO wasn’t hard enough, Gartner urged CIOs to build new connection platforms to interconnect their services with those of their partners and customers. This is something we know quite a bit about at Equinix because we help enterprises prepare for the hugely disruptive force that “algorithmic business” will bring.

Gartner Sees the Future, and It’s Powered by Algorithms, Relationships and Interconnections

According to the Gartner analysts, algorithms will not only drive scores of business processes, but also build other algorithms, much as robots can build other robots. And rather than using apps, future users’ lives will revolve around cloud-based agents enabled by algorithms. Gartner expects that by 2020, smart agents will facilitate 40% of all digital interactions.