We saw that we needed to transform our data warehousing management and back office systems from an on-premises IT model to a more high-performance, secure, scalable and reliable hybrid IT (on-premises and cloud) infrastructure. In addition, we needed to cost-efficiently tie eight remote sites into this new hybrid IT infrastructure.
When one of Datalink’s leading clients asked that we help them re-architect and move their IT disaster recovery (DR) site to a more resilient and state-of-the-art data center facility, we jumped at the chance to make it happen. Our client is a nonprofit medical association that supports more than 125,000 members with timely news, information and resources. Their current DR infrastructure was located too close to their primary data center (within 20 miles) and lacked the up-to-date IT equipment and capacity needed to handle a full failure caused by either system or environmental hazards.
We wanted to establish a high-performance NPS-as-a-Service infrastructure solution in the U.S., with the same fast and secure access to NetApp and our cloud partners from which our Australia customer base benefits. At the same time, we wanted to reduce the high cost of storage for ourselves and our customers and increase their QoE.
Ontario Systems is the leader in the U.S. accounts receivable (AR) software market, supporting collections across the accounts receivable management, healthcare and government sectors. As you might expect, high-quality, real-time consumer and patient contact is a key element of AR systems and customer satisfaction is the key goal